Multilingual information service

City of Helsinki’s multilingual information service, Helsinki-info, provides free information and counselling to newly arrived internationals in the Helsinki area. The service counsellors are there to advise you on issues such as residence permits, studying Finnish/Swedish, day care and schooling or housing and health care services. They can also provide assistance with how to correctly fill out the forms or understand the decisions and procedures of different public authorities. 

Service is available in the following languages: Finnish, English, Arabic, Somali, Russian, Dari, Farsi, French, Berber and Bulgarian.

Contact

+358 (0)9 310 111 11
info(at)ihhelsinki.fi
neuvonta.hel.fi

For online information, please visit: Infopankki.fi

For information on Finnish language courses, please visit: Finnishcourses.fi

Open: Monday–Thursday 9:00–16:00, Friday 10:00–16:00

Exceptions to regular service hours:

22.11 Multilingual information service closes at 13.00